1. General Provisions
1.1 These General Terms and Conditions govern the rights and obligations of the parties arising out of a purchase agreement entered into between a seller such as TABI Corp., s.r.o. with registered office at Botanická 5636/24, 917 08 Trnava,Slovakia, IČO: 44 374 631, registered in the Commercial Register kept by the District Court of Trnava,Slovakia, Section: Sro, Insert No .: 22595 / T, Tax ID: 2022694421, hereinafter referred to as "Seller" , the subject of which is the sale of goods and services on the seller's e-shop website. Contact details of the seller:
e-mail: info@offeris.com
Phone: +421 948 950 105
postal address: TABI Corp., s.r.o., Ľudová 10, 917 01 Trnava, Slovakia
Account number for non-cash payments:
ČSOB - Československá obchodní banka, a.s., 4007 991 327/7500
IBAN: SK9375000000004007991327
SWIFT: CEKOSKBX
Supervisor:
Slovak Trade Inspection (SOI)
SOI Inspectorate for Trnavský kraj
Trhová 2, 917 01 Trnava 1, Slovakia
Technical Product Control and Consumer Protection Department
tel. No .: 033/5512 689
fax no .: 033/5512 656
1.2 The parties agree that the Buyer, by sending an order to the Seller, confirms that he agrees that these General Terms and Conditions and their Terms and Conditions will apply to all Purchase Agreements concluded on any e-commerce Website operated by the Seller , on the basis of which the seller delivers the goods / service presented on the relevant website to the buyer (the "Purchase Agreement") and all relations between the seller and the buyer arising, in particular, from the conclusion of the purchase contract and the goods / service claim.
1.3 The General Terms and Conditions are an integral part of the Purchase Agreement. In the event that the seller and buyer enter into a written purchase agreement in which they agree terms different from the general terms and conditions, the provisions of the purchase agreement will be prior to the General Terms and Conditions.
1.4 The list of goods / services on any e-commerce website operated by the seller is a catalog of commonly supplied goods / services and the seller does not guarantee the immediate availability of all the goods / services mentioned. The availability of the goods / services will be confirmed to the buyer based on the buyer's question.
2. How to Conclude a Purchase Agreement
2.1 The Purchase Agreement is concluded by binding acceptance of the Buyer's Purchase Purchase Buyer's Purchase Agreement in the form of a Buyer's Email Message sent to the Seller and / or Purchaser's completed and dispatched form on the Seller's website and / or in the form of a Buyer's Telephone Order to the Seller hereinafter referred to as "Order").
2.2 Binding acceptance of the buyer's order to the seller is an email confirmation by the seller to the buyer about acceptance of the order after prior acceptance of the order by the buyer and verification of the availability of the goods / service, the valid prices and the delivery date of the goods / service requested by the buyer designated as "order confirmation". If a higher price is found, the seller has the obligation to ask the customer to agree to the price change according to the current price list before confirming the order. Upon granting the customer's consent with a price change and subsequent confirmation (acceptance) of the order by the seller, the contractual relationship is deemed to be closed. All prices for goods and services and all charges in the online store are VAT exclusive. Ecommerce www.offeris.com is for business users only. Automatically made An announcement of receipt of an order to the seller's electronic system, which the buyer receives on his / her email address immediately after sending his / her order, is not considered binding acceptance of the order; this Notice is only informative in nature to notify the buyer of receipt of his order. The buyer's email address will be sent to him / her when he / she needs to know more about his order.
2.3 Binding Acceptance of the Order contains details of the name and specification of the goods / service the sale of which is the subject of a purchase contract, further details of the price of the goods and / or other services, the date of delivery, the name and the location of the place where goods supplied and details of the price, conditions, method and time of delivery of the goods to the agreed place of delivery of the goods for the buyer, details of the seller (business name, registered office, company registration number, etc.) or other information.
2.4 The Buyer may deliver by email or telephone to the seller within 24 hours of the delivery of the order to the seller giving notice that they cancel the order. The buyer is required to enter the name, e-mail and description of the ordered goods in the order cancellation notice. If the order is canceled, the seller does not charge the buyer with any cancellation fees. If the buyer pays the seller the purchase price or part thereof until the order is canceled, the seller returns the already paid purchase price or part thereof within 7 days of canceling the order by transferring to the buyer's bank account unless the parties agree otherwise to return the purchase prices.
2.5 According to the amendment to Act no. 222/2004 Coll. On Value Added Tax can not be applied from 1.1. 2013 to change the data in the tax invoice (invoice) already issued. The data in the tax invoice (invoice) can only be changed when the customer has not accepted the goods and has not paid them.
2.6 In the case of ongoing shares, the sale of the goods on the Seller's website is managed, in addition to these General Terms and Conditions, by the binding terms of the relevant share. In the event that the buyer orders goods / service in contravention of the terms of the relevant share, the seller is entitled to cancel the buyer's order. The customer will be informed of the cancellation of the order by e-mail, and in case of payment of the purchase price or part of it, the funds will be refunded within 15 days to the account specified in it, unless the seller agrees otherwise.
3. Seller's Rights and Obligations
3.1 The seller is obliged to: 1. deliver the goods / service on the basis of an order confirmed by the seller to the buyer in the agreed quantity, quality and time; 2. ensure that the delivered goods / service complies with the applicable Slovak legislation; 3. deliver to the buyer at the latest with goods in written or electronic form all the documents required for the taking and use of the goods and other documents prescribed by applicable law.
3.2 The seller has the right to a fair and timely payment of the buyer's purchase price for the goods delivered.
3.3 The seller has the right to cancel the order if he is unable to deliver the goods to the buyer within the time specified by these business terms or the price stated in the online store unless he or she discovers the substitute performance. The customer will be informed of the cancellation of the order by telephone or e-mail, and in case of payment of the purchase price or part of it, the funds will be refunded within 15 days to the designated account, unless the seller agrees otherwise.
4. Buyer's Rights and Obligations
4.1 The Buyer is required to: 1. Take over the purchased or ordered goods / service 2. Pay the agreed purchase price to the Seller within the agreed maturity period including the delivery cost of the goods 3. Do not harm the seller's good business name 4. Confirm in the delivery note the takeover goods by signature or signature by a person entrusted with it
4.2 The buyer has the right to deliver the goods in the quantity, quality, time and place agreed by the parties in the binding acceptance of the order.
5. Delivery and payment terms
5.1 The product is sold based on the seller's designs, catalogs, datasheets, and samplers placed on the seller's e-commerce website.
5.2 The seller is required to complete the buyer's order and deliver the goods to the buyer within 30 days of delivery of the goods by the supplier or the producer of the goods to the seller; this delivery term accepts the buyer without reservation.
5.3 The seller is entitled to invite the buyer to take over the goods before the expiration of the term agreed in the purchase contract.
5.4 The place of delivery is the place stated in the acceptance of the order by the seller, unless the parties agree otherwise in the purchase agreement.
5.5 If the seller delivers the goods to the buyer at the place specified in the purchase contract by the buyer, the buyer is obliged to take over the goods in person or to ensure that the goods are taken over by the person authorized to do so in the absence of the buyer's goods in the purchase contract and to sign the protocol about delivery and delivery of goods. The third person authorized to take over the goods specified in the purchase contract is obliged to submit to the seller the original or a copy of the purchase contract and the proof of payment of the goods and a written authorization. If the delivery of the goods is to be repeated due to the buyer's absence at the place specified in the purchase contract, all costs incurred by the purchaser shall be borne by the purchaser. Goods shall be deemed to have been delivered at the time of delivery of the goods to the address given in the binding acceptance of the order and received at the time of physical receipt of the goods by the buyer, his authorized representative or the refusal to accept the goods that the carrier shall indicate in the delivery and delivery protocol.
5.6 The buyer is entitled in the event that the seller fails to deliver the goods within the time limit specified in 5.2. Business Terms and Conditions to withdraw from the Purchase Agreement, and the seller is obliged to return the Buyer already paid part of the purchase price within 15 days of delivery of the withdrawal from the purchase contract by cashless transfer to Buyer's account designated by the Buyer.
5.7 The buyer receives an invoice by e-mail for each shipment. Where warranty card is required, it will be packed.
5.8 Pre-payment to account. If you choose to pay by conventional bank transfer, we automatically send you an advance invoice by e-mail. Once a payment has been credited to our account, you will receive a tax document for the same email. This operation is performed by our automated system on the next business day. Upon payment in advance, the delivery date may be affected by the payment date. It is necessary for the amount to be credited to our account no later than five working days after confirmation of the order, otherwise the order may be considered canceled.
6. Purchase Price
6.1 The Buyer is obliged to pay the seller the purchase price of the goods agreed in the purchase contract and / or according to the seller's price at the time of the purchase contract, including the delivery cost of the goods (the "purchase price"
6.2 If the buyer pays the seller the purchase price by wire transfer, the day the payment is credited to the seller's account is considered as the day of payment.
6.3 The buyer is obliged to pay the seller the purchase price for the agreed goods within the term of the purchase contract, but at the latest when the goods are taken over.
6.4 If the buyer pays the seller the purchase price for the goods negotiated in the purchase contract, the buyer is entitled to withdraw from the purchase contract and request a refund of the purchase price only in accordance with the applicable Slovak legislation.
7. Complaint (liability for errors, warranty, claims)
7.1 The seller is responsible for the defects of the goods and the buyer is obliged to apply the claim immediately to the seller according to the valid claiming order. Information on service points for warranty and post-warranty service is provided on the back of the warranty card, respectively. they will be provided to the buyer on request by telephone or e-mail.
7.2 Buyer has the right to claim a warranty on the seller only for goods that display errors made by the manufacturer, supplier or seller, covered by the warranty and purchased from the seller.
7.3 During the warranty period, the customer is entitled to a free removal of the error after the goods have been delivered, including accessories, documentation and instructions to the authorized representative of the seller, together with the warranty and proof of payment.
7.4 The buyer is required to complain of the merchandise with the seller without undue delay, otherwise the buyer waives the right to the seller to free the error.
7.5 The seller or designated person shall provide the buyer with a receipt to claim the goods in the appropriate form chosen by the seller, in the form of a letter or a written form, in which it is obliged to accurately mark the errors of the goods in accordance with the provisions of art. § 18 par. 5 of the Act and instruct the consumer about his / her rights.
7.6 The buyer has no right to claim a warranty for errors that the seller was aware of at the time of the conclusion of the contract or which, having regard to the circumstances under which the purchase contract was concluded, had to be aware.
7.7 The seller is required to reclaim the complaint and terminate the complaint by one of the following methods:
- 1. handing over repaired goods,
- 2. exchange of goods,
- 3. by returning the purchase price of the goods,
- 4. by paying an appropriate discount on the price of the goods,
- 5. a written request for delivery to the seller of the specified transaction,
- 6. reasoned rejection of the goods claim.
7.8 The seller is required to issue a written document no later than 30 days from the day of filing the claim via the postal or courier or delivery service provider, or by e-mail, on how to determine how the claim is made and how to furnish the claim.
7.9 The warranty period is 24 months (unless a specific warranty period is set for specific cases) and begins to run from the date of receipt of the goods by the buyer.
7.10 The warranty period is extended for a period during which the buyer could not use the goods for warranty repair.
7.11 In the case of a replacement of goods for a new one, the buyer will receive the document on which the goods will be exchanged and any further claims will be applied on the basis of the original delivery note and this claim document. In the case of a replacement for a new one, the warranty period will begin again from the receipt of new goods, but only for new goods.
7.12 All warranty repairs are free of charge unless the warranty claim is terminated at the time of application.
7.13 The buyer's entitlement to claim a goods claim is after he has exercised his right and has asked the seller to correct the error of the goods under 8.8. of these Complaints and Trade Conditions, exhausted and irrespective of the outcome of the claim, is no longer entitled to repeat the claim for the same unique error (not a mistake of the same kind).
7.14 If the seller terminates the claim as a reasoned rejection of the complaint but the product error is objectively present and has not been removed, the buyer may exercise his right to remove the goods error through the court.
8. Personal information and their protection
8.1 The parties have agreed that the buyer, if a legal person, is required to notify the seller of his business name, address, including postcode, company ID, telephone number and email address.
8.2 The Buyer, by sending an order to the seller honestly declares that he gives consent in accordance with § 11 par. 1 of Act no. 122/2013 Z.z. (hereinafter referred to as "ZnOOU") to process and store his / her personal data, in particular those mentioned above and / or which are necessary for the activities of the vendor and processed in all their information systems. At the same time, the buyer also honestly declares that he gives his consent to the seller for the processing of his personal data as well as the cross-border transfer of personal data to the Czech Republic as a Member State of the European Union for the purpose of concluding a purchase agreement between the seller and the buyer, the records of purchase contracts, invoices and other documents , for the purpose of marketing, for the purpose of transport services of the purchased goods and for the purpose of closing the repayment schedule. The seller undertakes to treat and store the buyer's personal data in accordance with applicable Slovak legislation. After fulfilling the purpose of the processing, the Seller shall ensure the immediate removal of the Buyer's personal data in accordance with § 17 par. 1 ZnOOU. The buyer may withdraw consent to the processing of personal data at any time in writing. Consent expires within 1 month of receipt of the withdrawal of consent from the buyer to the seller.
8.3 The Seller declares that, in accordance with § 6 ods. (2) e) ZnOOU will obtain personal data for purposes other than those specified in point 8.2. these terms and conditions in a particular manner and ensure that personal data are processed and used exclusively in a manner that is consistent with the purpose for which they were collected and that they will not associate them with personal data obtained for other purposes.
8.4 The Seller declares that, in accordance with Section 6 (2) (i) ZnOOU will process personal data in accordance with good morals and will act in a manner that does not conflict with or violate ZnOIs or other generally binding legal regulations. The seller declares that the buyer's consent will not be enforced or made conditional on the threat of refusal of the contractual relationship, service, goods or obligations established by the seller.
8.5 The Buyer has the right to require , at the written request of the Seller
first confirmation whether or not personal data about it is processed
2nd in a generally understandable form, information about the processing of personal data in the information system in the range:
a) identification details of the seller and representative of the seller, if appointed,
b) the intermediary's identification data; this does not apply if the seller fails to comply with § 8 ZnOOU in obtaining personal data,
c) the purpose of processing your personal data,
d) a list of personal data or a range of personal data pursuant to § 10 par. 4 first sentence ZnOOU and
e) supplementary information which, in the light of all the circumstances and conditions for the processing of personal data, is necessary for the purchaser to guarantee his rights and the rights of the protected interests in particular,
- a lesson of voluntariness or obligation to provide the required personal information; if the seller acquires the buyer's personal data under the consent of the buyer pursuant to § 11 ZnOOU, he shall also notify him of the period of validity of the consent and if the buyer has the obligation to provide personal data resulting from a directly enforceable legally binding act of the European Union, the international treaty to which the Slovak Republic is bound , the seller notifies the buyer of the legal basis that imposes this obligation and notifies the buyer of the consequences of the refusal to provide personal information;
- third parties, if it is assumed or is obvious that personal data will be provided to them,
- the circle of recipients if it is assumed or is obvious that personal data will be made available to them,
- publishing form if personal information is to be published,
- third countries, if it is assumed or is obvious that personal data will be transferred to these countries,
when issuing a decision under paragraph 8.8. of these Terms and Conditions, the buyer is entitled to learn about the process of processing and evaluating operations,
first in a generally understandable form, precise information about the source from which it has obtained its personal data for processing,
2nd in a generally understandable form, a list of its personal data being processed,
3rd repair or liquidate your inaccurate, incomplete or out-of-date personal data that is being processed,
4th the destruction of its personal data whose purpose of processing has ended; if they are processed by official documents containing personal data, they may request their return,
5th the destruction of her personal data that is being processed if the law has been violated,
6th blocking his or her personal data for revocation of consent prior to the expiration of its validity if the seller processes personal data on the buyer's consent.
8.6 Buyer's right under 8.5. points 5 and 6 of these Terms and Conditions may be limited only if such a restriction results from a separate law or its application would violate the protection of the buyer or violate the rights and freedoms of others.
8.7 The Buyer has the right to object to the Seller upon a free written request
1. the processing of his or her personal data which he or she considers to be or will be processed for the purpose of direct marketing without its consent and to request the liquidation,
2. the use of the title, name, surname and address of the buyer for the purposes of direct marketing in the mail, or
3. Providing the title, name, surname and address of the buyer for the purposes of direct marketing.
8.8 At the written request or in person, the Buyer has the right at the Seller at any time to object to the processing of personal data in cases pursuant to Section 10 Article 3 a), e), f) or g) of the ZnOI by giving valid reasons or by providing evidence of unauthorized interference with its rights and the rights of protected interests that are or may be damaged in such a case by such processing of personal data; if the legal grounds do not prevent it and it is proved that the buyer's objection is legitimate, the seller is obliged to block and destroy the personal data that the buyer has refused to process without undue delay as soon as circumstances permit.
8.9 The Buyer, at the written request or personally, if the case does not delay the Delay, has the right at any time to object to the Seller and not to take a decision of the Seller which would have a legal effect or a significant effect on it if such a decision is issued solely on the basis of acts automated processing of its personal data. The buyer has the right to require the seller to review the issued decision by a method different from the automated form of processing, with the seller being obliged to comply with the buyer's request, so that the decision-maker will have a decisive role in reviewing the decision; on the method of review and the result of the finding, the seller informs the buyer within the time limit under par. 8.16. of these Terms and Conditions. Buyer does not have this right only if this is provided by a special law regulating the buyer's legitimate interests, or if, under pre-contractual relationships or during the existence of a contractual relationship, the seller has issued a decision to satisfy the buyer's requirement or if the seller the contract has taken other reasonable measures to safeguard the legitimate interests of the buyer.
8.10 If the buyer exercises his / her right
1. in writing and from the content of his application that he or she exercises his / her right, the application shall be deemed to have been filed under this Act; an application submitted by electronic mail or fax shall be delivered by the buyer in writing no later than three days after the date of dispatch,
2. personally, in a verbal form, from which it must be clear who has exercised the right, what is claimed and when and who has drawn up the minutes, his signature and the signature of the buyer; a copy of the minutes is the seller obliged to hand over to the buyer,
3. in the case of an intermediary under paragraph 1 or 2 of this paragraph of these Terms and Conditions, he or she is obliged to hand over this request or record to the seller without undue delay.
8.11 If a person suspects that his or her personal data is being unduly processed, the Purchaser may file a petition with the Personal Data Protection Office of the Slovak Republic for the initiation of proceedings for the protection of personal data.
8.12 If the Buyer is not entitled to legal action in full, his / her rights may be exercised by a legal representative.
8.13 If the buyer does not live, his or her rights under this Act may be claimed by a close person.
8.14 Purchaser's request under par. 8.5. (1) to (3), (5) to (8) of these Terms and Conditions, and 7.8 to 8.9. of these Terms and Conditions shall be provided by the seller free of charge.
8.15 Purchaser's request under par. 8.5. item 4 of these Terms and Conditions shall be provided by the seller free of charge, in addition to payment in the amount that can not exceed the amount of the expense actually incurred in connection with the making of copies, with the incorporation of technical media and with the forwarding of information to the buyer, unless otherwise provided in a special law.
8.16 The Seller shall be obliged to provide in writing the Buyer's request in accordance with paragraphs 8.14. and 8.15. of these Business Terms and Conditions no later than 30 days after the date of receipt of the request
8.17 Restriction of buyer's rights under par. 8.6. of these Terms and Conditions, the Seller shall inform the Purchaser and the Personal Data Protection Office of the Slovak Republic in writing without undue delay.
9. Withdrawal from the purchase contract
9.1 The seller is entitled to withdraw from the purchase contract due to the sale of the goods, the unavailability of the goods or if the manufacturer, importer or supplier of the goods agreed in the purchase contract interrupted the production or made significant changes that prevented the seller from fulfilling his obligations under the purchase contract for reasons of force majeure, or even if all effort that may be fairly demanded from him / her is not able to deliver the goods to the customer within the time specified by these terms of business or at the price stated in the online store. The seller is obliged to immediately inform the buyer and return the prepayment already paid to him for the goods agreed in the purchase contract within 15 days of the notice of withdrawal, by transferring to the account specified by the buyer.
9.2 The Buyer, by sending an order to the Seller, confirms that the Seller has fulfilled its information obligations in a timely and proper manner. § 10 of the Consumers Consolidation Act.
9.3 Costs incurred by the buyer in connection with the ordering of the Goods are the cost of making an order, in particular the price for making a telephone call by which the Buyer made a proposal to enter into a purchase contract or the buyer's purchase price for the seller's website, the buyer has filled out and sent the order form to order the goods on the website or wrote and sent a mail with a 30-minute order.
9.4 Buyer can not withdraw from the contract in the case of goods made to the specific consumer's requirements or goods specifically intended for a single consumer or goods which can not be returned due to their properties.
10. Final provisions
10.1 The Seller reserves the right to change these General Terms and Conditions. The obligation to notify in writing changes to these general terms and conditions is met by placement on the Seller's e-commerce website.
10.2 If the purchase contract is in writing, any change must be in writing.
10.3 In the event of doubt, the parties agree that during the period of use the period of delivery of the goods to the buyer (including the delivery date) according to point 5.5 shall be considered. these General Terms and Conditions until the date of return of the goods to the seller, respectively. by handing the merchandise to a courier for the purpose of transporting it to the seller.
10.4 The parties have agreed that communication between them will be carried out mainly in the form of e-mail messages, through letter shipment.
10.5 Relevant provisions of the Commercial Code apply to relationships not governed by these general terms and conditions.
10.6 These General Business Terms become effective against the buyer by sending an electronic order to the buyer.
10.7 By sending the order, the Buyer confirms that they have read and agreed to these General Terms and Conditions.
In Trnava on December 16, 2013
Return policy
This Complaint Rules governs the rights and obligations of the parties resulting from a purchase contract concluded between the seller, TABI Corp., s.r.o. with registered office at Botanická 5636/24, 917 08 Trnava,Slovakia, IČO: 44 374 631, registered in the Commercial Register kept by the District Court of Trnava,Slovakia, Section: Sro, Insert No .: 22595 / T, Tax ID: 2022694421, hereinafter referred to as "Seller" , the subject of which is the sale of goods and services on the seller's e-shop website. Contact details of the seller:
e-mail: info@offeris.com
phone: +421 948 950 105
postal addess: TABI Corp., s.r.o., Ľudová 10, 917 01 Trnava, Slovakia
Account number for non-cash payments:
ČSOB – Československá obchodná banka, a.s., 4007 991 327 / 7500
IBAN: SK9375000000004007991327
SWIFT: CEKOSKBX
Supervisory authority:
Slovak Trade Inspection (SOI)
Office SOI for Trnava region
Trhová 2, 917 01 Trnava 1, Slovak republic
Technical Product Control and Consumer Protection Department
phone: +421 33 5512 689
fax: +421 33 5512 656
1. The subject and terms of the agreement are that TABI Corp., Inc., ID No. 44 374 631 grants the user a non-exclusive and non-exclusive license to use the software and a copy thereof (hereinafter referred to as "copy of the software, copies included in the software) bidding purposes and related activities.
2. TABI Corp., sro will in no way be responsible or liable for any damages, interruptions of business activity, loss of data or information of any kind (business or professional). and any loss of profit or savings resulting from or in connection with the use of the Software for any damages caused by any errors or typing in the Software, even if the representative of TABI Corp., Inc. is aware of the possibility of such loss, damage, recovery or cost, or any third party requirements. The exclusive and total obligations of TABI Corp., Ltd. related to or associated with this EULA (if any) are limited by the original purchase price Softv era.
3. The Contractor provides a warranty of 24 months for the subject matter of the contract. The warranty period begins on the day the funds are credited by the buyer to the seller's account.
4. Within the warranty period, the seller will repair the work free of charge. In the event of critical errors relating to the essential functions of the work, the contractor shall remove a critical error within 2 working days of delivery of the notice of the occurrence of a critical error. Notice of error received after 16:00. shall be deemed to be received on the following business day. Other errors that do not affect the basic features of the work will be removed by the seller within 5 business days.
5. The Buyer is obliged to notify the Seller in writing without any unnecessary delay after their discovery. The error message must include:
- Installation link,
- a description of the error, indicating whether this is a critical error,
- contact details of the person who reported the error.
6. The day of delivery of the error notice is the date of sending the notification by e-mail to the email address: info@offeris.com and the telephone notification that the error was sent by e-mail. E-mail must be confirmed by the contractor in such a way that an email sender will require a receipt for e-mail.
