For the needs of companies that operate in the sphere of direct sales we have created an application for the Call Center.
Call center operator has his/her own list of contacts in the waiting line, and phones the customers in order. For each customer can operator see the term of his consent to the personal data processing, when was the last time your sales representative met him, as well as what products he bought from you in the past.
In order to use the Call center application, you need to have a telephone switchboard set up, and we will be happy to advise you on the best choice.
- Information on personal data protection
- Monitoring the validity of consent to the personal data processing
- Information about the customer: when and what he bought from you, as well as when the sales representative met him
- Arranging a meeting
- Option of creating an order from a phone call